/* FLUXBOT chat app: support UI (report a problem, my reports, the "sent to the team" chip, help lines)
   and the empty-chat hero. Built on the theme tokens from style.css: glass surfaces + electric blue. */

:root, [data-theme="dark"] {
  --sp-blue: var(--flux-blue, #1e90ff);
  --sp-cyan: var(--flux-cyan, #4fd2ff);
  --sp-deep: var(--flux-deep, #0a3cff);
  --sp-ring: rgba(30, 144, 255, 0.42);
  --sp-soft: rgba(30, 144, 255, 0.12);
  --sp-ink: #7fdcff;        /* readable blue text on dark */
  --sp-warn: #fbbf24;
  --sp-warn-soft: rgba(251, 191, 36, 0.12);
  --sp-ok-soft: rgba(74, 222, 128, 0.12);
  --sp-card: var(--glass, rgba(10, 20, 40, 0.55));
  --sp-card-strong: var(--glass-strong, rgba(8, 14, 30, 0.85));
}
[data-theme="light"] {
  --sp-ring: rgba(31, 123, 255, 0.38);
  --sp-soft: rgba(31, 123, 255, 0.08);
  --sp-ink: #0b57c9;
  --sp-warn: #a4520a;
  --sp-warn-soft: rgba(217, 119, 6, 0.1);
  --sp-ok-soft: rgba(22, 163, 74, 0.1);
  --sp-card: var(--glass, rgba(255, 255, 255, 0.7));
  --sp-card-strong: var(--glass-strong, rgba(255, 255, 255, 0.9));
}

/* ---------- empty-chat hero ---------- */
.hero .hero-logo[data-nova-logo="hero"] {
  width: clamp(112px, 19vh, 176px); height: clamp(112px, 19vh, 176px); margin: 0 auto 12px; display: block;
}
.hero-kicker {
  display: inline-flex; align-items: center; gap: 8px; margin: 0 auto 12px; padding: 4px 12px 4px 10px; border-radius: 999px;
  font-family: var(--font-display, 'Orbitron', 'Exo 2', sans-serif); font-size: 10.5px; font-weight: 700;
  letter-spacing: .22em; text-transform: uppercase; color: var(--sp-ink);
  background: var(--sp-soft); border: 1px solid var(--sp-ring);
}
.hk-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--sp-cyan); animation: hkPulse 2.2s ease-out infinite; }
.hk-sep { opacity: .45; letter-spacing: 0; }
@keyframes hkPulse { 0% { box-shadow: 0 0 0 0 rgba(79, 210, 255, .55); } 70%, 100% { box-shadow: 0 0 0 7px rgba(79, 210, 255, 0); } }
@media (max-height: 560px) {
  .hero .hero-logo[data-nova-logo="hero"] { width: 84px; height: 84px; }
}

/* ---------- the chip under a reply the AI reported ---------- */
.support-chip {
  display: inline-block; max-width: 100%; /* inline text flow, so it wraps like a sentence on phones */
  margin: 12px 0 0; padding: 7px 12px 7px 10px; border-radius: 14px; font-size: 13px; line-height: 1.5; color: var(--text);
  background:
    linear-gradient(var(--sp-card-strong), var(--sp-card-strong)) padding-box,
    linear-gradient(135deg, var(--sp-cyan), var(--sp-blue) 55%, var(--sp-deep)) border-box;
  border: 1px solid transparent; box-shadow: 0 0 24px -10px var(--sp-blue);
  animation: scIn .45s cubic-bezier(.2, .8, .2, 1) both;
}
.support-chip .sc-ico { font-size: 14px; line-height: 1; margin-right: 6px; }
.support-chip .sc-text { color: var(--muted); }
.support-chip .sc-dot { color: var(--dim); margin: 0 4px 0 6px; }
.support-chip .sc-spin { display: inline-block; vertical-align: -2px; width: 12px; height: 12px; border-width: 2px; margin-left: 8px; }
.sc-link {
  display: inline; font-weight: 600; color: var(--sp-ink); padding: 1px 4px; margin-left: -4px; border-radius: 6px; white-space: nowrap;
  text-decoration: underline; text-decoration-color: transparent; text-underline-offset: 3px; transition: background .15s, text-decoration-color .15s;
}
.sc-link:hover { background: var(--sp-soft); text-decoration-color: currentColor; }
.support-chip.is-failed { background: var(--danger-soft); border-color: var(--danger); box-shadow: none; }
.support-chip.is-failed .sc-text { color: var(--text); }
.support-chip.is-failed .sc-link { color: var(--danger); }
.support-chip.is-failed .sc-link:hover { background: var(--danger-soft); }
@keyframes scIn { from { opacity: 0; transform: translateY(6px) scale(.97); } }

/* "Report this" on a failed reply */
.error-box .eb-main { flex: 1; min-width: 0; display: grid; gap: 10px; justify-items: start; }
.error-box .eb-text { overflow-wrap: anywhere; }
.report-this {
  display: inline-flex; align-items: center; gap: 6px; height: 30px; padding: 0 12px; border-radius: 999px;
  font-size: 12.5px; font-weight: 600; color: var(--text); background: var(--sp-card-strong); border: 1px solid var(--border-strong);
  transition: border-color .15s, color .15s, box-shadow .15s;
}
.report-this:hover { border-color: var(--sp-blue); color: var(--sp-ink); box-shadow: 0 0 18px -6px var(--sp-blue); }
.error-box .report-this svg { width: 15px; height: 15px; color: currentColor; margin: 0; }

/* ---------- report a problem ---------- */
.report-card .modal-head h2, .reports-card .modal-head h2 {
  display: flex; align-items: center; gap: 10px; font-family: var(--font-display, inherit); font-weight: 700; letter-spacing: .03em;
}
.rp-emoji {
  width: 30px; height: 30px; display: grid; place-items: center; border-radius: 9px; font-size: 16px;
  background: var(--sp-soft); border: 1px solid var(--sp-ring); box-shadow: 0 0 16px -6px var(--sp-blue);
}
.rp-form { display: flex; flex-direction: column; min-height: 0; }
.rp-form .modal-body { flex: 1 1 auto; min-height: 0; }
.rp-kinds { border: 0; min-width: 0; margin: 0 0 16px; padding: 0; }
.rp-kinds legend { padding: 0; margin-bottom: 8px; }
.rp-kind-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.rp-kind { position: relative; display: block; cursor: pointer; }
.rp-kind input { position: absolute; inset: 0; width: 100%; height: 100%; margin: 0; opacity: 0; cursor: pointer; }
.rp-kind span {
  display: flex; align-items: center; gap: 8px; min-height: 44px; padding: 8px 12px; border-radius: 12px;
  font-size: 13.5px; font-weight: 500; color: var(--muted); background: var(--sp-card); border: 1px solid var(--border-strong);
  transition: border-color .15s, color .15s, background .15s, box-shadow .15s;
}
.rp-kind b { font-size: 16px; font-weight: 400; line-height: 1; }
.rp-kind:hover span { color: var(--text); border-color: var(--sp-ring); }
.rp-kind input:checked + span {
  color: var(--text); background: var(--sp-soft); border-color: var(--sp-blue);
  box-shadow: inset 0 0 0 1px var(--sp-blue), 0 0 22px -10px var(--sp-blue);
}
.rp-kind input:focus-visible + span { outline: 2px solid var(--accent); outline-offset: 2px; }
.rp-text { min-height: 124px; }
.rp-count { text-align: right; font-size: 11.5px; color: var(--dim); margin: 4px 2px 12px; font-variant-numeric: tabular-nums; }
.rp-count.near { color: var(--sp-warn); }
.rp-check {
  display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border-radius: 12px; cursor: pointer;
  border: 1px solid var(--border); transition: border-color .15s, background .15s;
}
.rp-check:hover { border-color: var(--sp-ring); }
.rp-check:has(input:checked) { border-color: var(--sp-ring); background: var(--sp-soft); }
.rp-check input { width: 18px; height: 18px; margin-top: 1px; flex: none; accent-color: var(--sp-blue); cursor: pointer; }
.rp-check b { display: block; font-size: 13.5px; font-weight: 600; }
.rp-check small { display: block; font-size: 12.5px; color: var(--dim); margin-top: 1px; line-height: 1.45; }
.rp-err { margin-top: 10px; }
.rp-err:empty { min-height: 0; margin: 0; }

/* sent */
.rp-done { display: grid; justify-items: center; gap: 6px; padding: 30px 24px 22px; text-align: center; overflow-y: auto; }
.rp-done-ring {
  width: 70px; height: 70px; border-radius: 50%; display: grid; place-items: center; margin-bottom: 8px; color: #fff;
  background: radial-gradient(circle at 35% 30%, var(--sp-cyan), var(--sp-blue) 55%, var(--sp-deep));
  box-shadow: 0 0 0 6px var(--sp-soft), 0 0 40px -4px var(--sp-blue);
  animation: rpPop .55s cubic-bezier(.2, 1.4, .4, 1) both;
}
.rp-done-ring svg { width: 32px; height: 32px; stroke-dasharray: 30; stroke-dashoffset: 30; animation: rpTick .45s .2s ease-out forwards; }
.rp-done-title { font-family: var(--font-display, inherit); font-size: 20px; font-weight: 700; letter-spacing: .04em; outline: none; }
.rp-done-ticket { font-size: 14px; color: var(--muted); }
.rp-ticket {
  font-family: 'JetBrains Mono', ui-monospace, Consolas, monospace; font-weight: 600; font-size: 13.5px; padding: 2px 8px; border-radius: 7px;
  color: var(--sp-ink); background: var(--sp-soft); border: 1px solid var(--sp-ring);
}
.rp-done-sub, .rp-done-mail { font-size: 13.5px; line-height: 1.5; color: var(--muted); max-width: 330px; }
.rp-done-acts { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 16px; }
@keyframes rpPop { from { opacity: 0; transform: scale(.4); } }
@keyframes rpTick { to { stroke-dashoffset: 0; } }

/* mail links everywhere */
.rp-done-mail a, .help-contact a, .menu-help a, .rs-foot a {
  color: var(--sp-ink); font-weight: 600; text-decoration: none; overflow-wrap: anywhere;
}
.rp-done-mail a:hover, .help-contact a:hover, .menu-help a:hover, .rs-foot a:hover { text-decoration: underline; text-underline-offset: 2px; }

/* ---------- my reports ---------- */
.modal.reports-card { max-width: 620px; }
.reports-card .modal-head { gap: 10px; }
.rs-head-acts { display: flex; align-items: center; gap: 6px; flex: none; }
.rs-body { padding-top: 14px; min-height: 180px; }
.rs-list { display: grid; gap: 12px; }
.rs-card {
  padding: 14px 16px; border-radius: 14px; background: var(--sp-card); border: 1px solid var(--border);
  transition: border-color .2s, box-shadow .2s;
}
.rs-card.focus { border-color: var(--sp-blue); box-shadow: inset 0 0 0 1px var(--sp-blue), 0 0 32px -12px var(--sp-blue); animation: rsFocus 1.4s ease-out; }
@keyframes rsFocus { 0%, 30% { box-shadow: inset 0 0 0 1px var(--sp-cyan), 0 0 44px -6px var(--sp-cyan); } }
.rs-top { display: flex; align-items: center; flex-wrap: wrap; gap: 6px 8px; font-size: 12.5px; color: var(--dim); }
.rs-status {
  display: inline-flex; align-items: center; gap: 6px; height: 22px; padding: 0 9px; border-radius: 999px;
  font-size: 11px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; border: 1px solid transparent;
}
.rs-status::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.rs-status.is-open { color: var(--sp-ink); background: var(--sp-soft); border-color: var(--sp-ring); }
.rs-status.is-working { color: var(--sp-warn); background: var(--sp-warn-soft); border-color: currentColor; }
.rs-status.is-fixed { color: var(--ok); background: var(--sp-ok-soft); border-color: currentColor; }
.rs-kind { color: var(--muted); font-weight: 500; }
.rs-via { padding: 1px 7px; border-radius: 6px; font-size: 11.5px; color: var(--muted); background: var(--surface-2); }
.rs-date { margin-left: auto; }
.rs-msg { margin-top: 10px; font-size: 14.5px; line-height: 1.55; white-space: pre-wrap; overflow-wrap: anywhere; }
.rs-replies { display: grid; gap: 8px; margin-top: 12px; }
.rs-reply { padding: 10px 12px; border-radius: 12px; background: var(--sp-soft); border: 1px solid var(--sp-ring); }
.rs-from { display: flex; align-items: center; gap: 8px; font-size: 12.5px; min-width: 0; }
.rs-from b { font-weight: 700; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.rs-av {
  width: 22px; height: 22px; flex: none; border-radius: 7px; padding: 2px; object-fit: contain;
  background: #050b18; box-shadow: 0 0 10px -2px var(--sp-blue);
}
.rs-rdate { margin-left: auto; color: var(--dim); white-space: nowrap; }
.rs-rtext { margin-top: 6px; font-size: 14px; line-height: 1.55; white-space: pre-wrap; overflow-wrap: anywhere; }
.rs-waiting { font-size: 12.5px; color: var(--dim); font-style: italic; }
.rs-bottom { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-top: 10px; font-size: 12px; color: var(--dim); }
.rs-id { font-family: 'JetBrains Mono', ui-monospace, Consolas, monospace; }
.rs-open-chat { font-size: 12.5px; font-weight: 600; color: var(--sp-ink); padding: 3px 6px; border-radius: 6px; }
.rs-open-chat:hover { background: var(--sp-soft); }
.rs-empty { display: grid; justify-items: center; gap: 6px; padding: 34px 16px; text-align: center; color: var(--muted); }
.rs-empty-ico {
  width: 60px; height: 60px; display: grid; place-items: center; margin-bottom: 4px; border-radius: 18px; font-size: 28px;
  background: var(--sp-soft); border: 1px solid var(--sp-ring); box-shadow: 0 0 26px -10px var(--sp-blue);
}
.rs-empty-title { font-size: 15px; font-weight: 600; color: var(--text); }
.rs-empty small { max-width: 300px; font-size: 13px; line-height: 1.5; }
.rs-empty .btn { margin-top: 10px; }
.rs-foot { padding: 12px 22px 16px; border-top: 1px solid var(--border); font-size: 13px; color: var(--dim); text-align: center; }

/* ---------- menus, settings, bell ---------- */
.menu-item.menu-report svg { color: var(--sp-blue); }
.menu-help { padding: 8px 10px 0; font-size: 12.5px; color: var(--dim); text-align: center; overflow-wrap: anywhere; }
.help-section .help-contact { margin-bottom: 12px; }
.help-acts { display: flex; flex-wrap: wrap; gap: 8px; }
.ib-item.ib-link { cursor: pointer; }
.ib-item.ib-link:hover { background: var(--hover); }
.ib-item.ib-link.unread:hover { background: var(--active); }
.ib-item.ib-link:focus-visible { outline: 2px solid var(--accent); outline-offset: -2px; }
.ib-go { margin-left: 8px; font-weight: 600; color: var(--sp-ink); white-space: nowrap; }

/* ---------- phones ---------- */
@media (max-width: 520px) {
  .rp-kind span { padding: 8px 10px; font-size: 13px; }
  .rs-card { padding: 12px 13px; }
  .rs-date { margin-left: 0; }
  .reports-card .modal-head { padding-left: 16px; }
  .reports-card .modal-body { padding-left: 14px; padding-right: 14px; }
  .rs-foot { padding-left: 14px; padding-right: 14px; }
  #rsNew { padding: 0 10px; }
}

/* ---------- calm modes: effects off, reduced motion ---------- */
body.fx-off .hk-dot, body.fx-off .support-chip, body.fx-off .rp-done-ring, body.fx-off .rs-card.focus { animation: none; }
body.fx-off .rp-done-ring svg { animation: none; stroke-dashoffset: 0; }
@media (prefers-reduced-motion: reduce) {
  .hk-dot, .support-chip, .rp-done-ring, .rs-card.focus { animation: none !important; }
  .rp-done-ring svg { animation: none !important; stroke-dashoffset: 0; }
}